McKesson User Experience Manager in San Francisco, California

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. It starts with the chain of events you initiate when you work with McKesson Pharmaceutical - a chain that extends across the country and results in millions of people getting more from their healthcare.

As the leader in pharmaceutical distribution and supply chain management, McKesson Pharmaceutical delivers vital branded and generic pharmaceuticals, as well as over-the-counter products, to more than 40,000 customers in three primary segments: retail chains, independent retail pharmacies and institutional providers such as hospitals, health systems, integrated delivery networks and long-term care providers.

We base our distribution excellence on electronic order processing, asset management tools, a commitment to Six Sigma methodology, order accuracy and supply chain safety. We work with our customers on solutions - including supply management technology, world-class marketing programs, managed care and repackaging products and services - that help them meet their business and quality goals. Our entire team works to ensure patients receive their medications efficiently and begin the process of healing.

As the nation’s largest pharmaceutical distributor, US Pharmaceutical is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson’s focus on providing customers with the industry’s highest product availability, intelligent ordering capabilities and unmatched service accuracy.

Join our team of leaders to begin a rewarding career.

Current Need

McKesson Corporate Marketing is seeking a motivated, mid- to senior-level User Experience Manager to contribute to our growing team. You will be working in the ideal environment; a small, flexible team with a start-up feel but with the financial backing of a successful corporation. You will have the ability to help shape our team and contribute to or lead projects that affect thousands of individuals.

Responsibilities include:

Gather requirements from stakeholders/business owners.

Translate business requirements into elegant, innovative and intuitive, mobile-responsive web solutions while balancing user needs with business goals and technological constraints.

Organize and architect content for new and existing websites.

Create clean, organized, and readable documentation to convey site design/functionality to both business owners and developers (wireframes, functional specifications, prototypes, etc...).

Design and implement site optimization experiments (A/B and multivariate testing)

Analyze various sources of user data, including voice of customer (site surveys), web analytics, or user testing/interviews to inform design decisions and drive site changes.

Design appropriate experiences for website accessibility and privacy issues based on guidelines such as 508 and WCAG2.0

Position Description

Responsible for directing the development of company marketing programs. Responsible for assessment of existing and potential markets, product life-cycle planning, coordination of technical product development, development of product strategies, definition of promotional activities and product launch. Activities may include technical sales support, product advertising/promotion, planning, developing and implementing multiple channel programs, and directing the development of company market requirements for specific product(s) or product line(s).

Minimum Requirements

3 years of marketing experience including 1 years managerial experience

Critical Skills

  • Solid understanding of user experience design, usability, information architecture, and web technologies.

  • Must be able to show an extensive portfolio of designs and documentation, such as mock-ups, wireframes, prototypes, functional specifications, site maps, personas, usability studies, process flows, etc…

  • Proficiency in the necessary design/prototyping tools, such as Axure, Sketch, Adobe Creative Suite, etc…

  • Understanding of related areas as they pertain to your job (technical implementation/development, project management, etc…)

  • Ability to work well on a team where everyone may have differing opinions on design. You must be able to champion the user experience and guide thought processes of other team members in a respectful, positive manner.

  • Passionate about latest trends in interactive experiences across a variety of mediums with a strong desire for innovation.

  • Ability to work independently or as a team member on multiple, concurrent projects

  • Previous experience with website accessibility compliance implementation

Additional skills:

  • Experience working in the health care space is a plus

  • Familiarity with A/B testing concepts and tools

  • UX research (usability testing, ethnography, etc….) a plus

Please include a link to an online portfolio with the submittal.

Additional Knowledge & Skills

Good management, communication and analytical skills; thorough knowledge of company products

Education

4-year degree in Marketing, Business or related field or equivalent experienc

Physical Requirements

General Office Demands

Benefits & Company Statement

McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Agency Statement

No agencies please.

Job: Marketing/Communications

Organization: McKesson Corporate

Title: User Experience Manager

Location: California-San Francisco

Requisition ID: 18003945