Navigant Consulting Inc Receptionist - San Francisco in San Francisco, California
Navigant Consulting, Inc. (NYSE: NCI) is a specialized, global professional services firm that helps clients take control of their future. Navigant’s professionals apply deep industry knowledge, substantive technical expertise, and an enterprising approach to help clients build, manage and/or protect their business interests. With a focus on markets and clients facing transformational change and significant regulatory or legal pressures, the Firm primarily serves clients in the healthcare, energy and financial services industries. Across a range of advisory, consulting, outsourcing, and technology/analytics services, Navigant’s practitioners bring sharp insight that pinpoints opportunities and delivers powerful results. More information about Navigant can be found at navigant.com.
Navigant’s Administrative & Office Services team provides comprehensive, quality administrative and support services to our client-serving and corporate professionals, including Managing Directors through Directors and other rank appropri-ate professionals. They span a wide range of vital roles, from administrative support to facilities management and office services (including production support, emergency preparedness, and file management/storage, etc.).
Navigant’s group support’s four key business segments (Energy, Healthcare, FSAC, DFLT), Cymetrix, in addition to 4 US regional areas (West, Central, Northeast, Southeast) and International (UK, Europe, Middle East, Asia), described below:
Energy / West Region Coordination (10 office locations) *
Healthcare & Life Sciences / Central Region Coordination (9 office locations) *
Financial Services Advisory / Compliance / Northeast Region Coordination (8 office locations) *
Disputes, Forensics & Legal Technology / Southeast Region Coordination (8 office locations) *
Cymetrix (Processing Centers) / Cross-Region (8 office locations)
*requires international coordination across UK & Europe (6 office locations) and Middle East & Asia (8 office locations); total of 57 offices globally
The Office Receptionist is the “face of the firm”. This individual manages the front desk of the office and greets all guests, clients, employees and vendors with professionalism. This individual reports to the Administrative Assistant/Office Lead (aligned to the region).
Manage the front desk of the office and adhere to local office business hours
Request security access badges for employees, visitors and vendors
Greet Navigant guests/clients with professionalism;
Answer/direct incoming calls to appropriate internal departments and employees
Maintain front office appearance
Support other administrative responsibilities as needed
Promote Navigant culture and values, and encourage an effective working environment for all
Keep common office areas stocked and clean; this includes lunchrooms, and conference rooms
Maintain inventory of office supplies, cafeteria items and reorder as needed
Perform a wide variety of general clerical work including photocopying, filing and mailings
Receive and distribute all incoming packages, faxes and mail; process outgoing mail and overnight packages as necessary
Ensure all equipment is working properly; contact repair technicians when necessary
Operate and maintain a variety of office equipment including copier, binding machine, facsimile and computer
Contact building management for repairs or maintenance requests as needed
*Back-up support provided by Admin Staff
- High school diploma required; post-secondary education or Associate’s/Bachelor’s degree preferred
- 5-7+ years of experience, previous receptionist experience in an office
Excellent communication (written and verbal) skills
Genuine interest in making guests and internal employees feel welcome and comfortable
Ability to professionally and efficiently assist callers and visiting guests
Professional appearance and demeanor with ability to exercise good judgment and discretion
Attention to detail, dependable/punctual
Able to remain stationary at the front desk for entire day
Able to work independently and with minimal supervision
Strive for excellence in all aspects of the job and work with integrity
Computer fluency with Microsoft Office Suite (Word, PowerPoint, Excel and Outlook)
Communicate frequently with co-workers as well as with managers to discern their needs, and be able to express themselves
Work as a member of a team as well as be a self-motivator with ability to work independently
Constantly operates a computer and other office equipment to coordinate work
Usually remains stationary for the majority of the day
Frequently communicates with clients and coworkers and must be able to share information effectively
Generally works in an office environment
The company offers competitive compensation packages including an incentive compensation plan, comprehensive medical/dental/life insurance, 401(k) and employee stock purchase plans.
Navigant does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Navigant and Navigant will not be obligated to pay a placement fee.
Navigant is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Navigant will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.